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FAQs

  • The average time is typically 2–5 business days, although some products are sourced from other countries therefore shipping time depends on the shipping method and destination — the total delivery estimate = fulfillment time + shipping time. We show an estimated delivery date at checkout where possible.

  • Yes — once your order ships you’ll receive a shipping confirmation with tracking information so you can follow its progress.

  • Because most merch is made-to-order via Printful, we accept returns only for defective, misprinted, or damaged items. If an item arrived defective, send photos and your order number to hello@musicbynula.com within 30 days and we’ll open a claim with Printful for a repair, reprint, or refund.